As an international aviation hub, Changi Airport is abuzz with activity throughout the day. Especially as air travel recovers, 2,800 flights land and take off weekly, and travellers board and disembark from planes while their bags are loaded and unloaded. However, there is a lot more action that happens out of the passenger’s eye, every hour of the day, just so that they can be ensured a smooth, seamless and enjoyable travel experience – one that has earned Changi its spot as one of the world’s best airports.
Cargo management is an aspect of Changi’s operations that the average traveller would not usually pay much attention to, but it is actually a critical, round-the-clock affair at the airport – in fact, the late night to early morning period is the busiest time of day for cargo handler dnata, as it readies export cargo to be dispatched to aircraft, and prepares to receive the bulk of incoming freighter flights.
Dollies and other vehicles continuously whiz between the warehouses and the planes, transporting goods like pharmaceutical products (such as Covid-19 vaccines), e-commerce shipments, and perishables like flowers, fruits and vegetables. Recently, dnata has also seen an increase in the movement of precision engineering materials like semiconductors – one of the many factors that helped contribute to almost two million tonnes of air freight being moved through Changi Airport in 2021, a 26% increase from the year before.