At Changi Airport Group (CAG), integrity is at the heart of everything we do.
We are committed to conducting business with integrity, consistent with high ethical standards, and complying with all relevant accounting, financial reporting, internal controls, corporate governance and legal requirements wherever we operate. We expect every employee of the Group, as well as other persons acting on behalf of the Group, to maintain these standards. We are committed to promoting a culture of openness and transparency, where our employees, vendors, partners and other stakeholders have a trusted avenue to express concerns on any wrongdoing or behavior that is incompatible with Group policy or the values we espouse.
If you have reason to believe that a CAG employee, or anyone acting on behalf of CAG has engaged in illegal or otherwise improper conduct, you should promptly report the matter to CAG via the following Fraud and Ethics hotline:
Phone: +65 6603 4949
Post: Changi Airport Group (S) Pte Ltd
PO Box 168 Singapore Changi Airport Singapore 918146
Attn: SVP, Internal Audit**
Online submission: Click here to submit
** If you feel any of the foregoing reporting channels are not appropriate, then by post, "Attn: Chairman of Audit Committee".
All reports made will be treated with confidence. CAG will not tolerate any kind of retaliation against anyone who, in good faith, reports any concern, irregularity or suspected violations.
# For customer enquiries/feedback not relating to fraud, please use the following channels: email@example.com or call +65 6595 6868 (24 hours daily) to speak with our Customer Service Representatives.