You have an OneChangi ID
Complete your Changi Rewards registration more quickly by logging in via OneChangi ID. The registration form will be pre-filled using details from your OneChangi ID.
Your country of residence will help us tailor the rewards programme to suit your needs.
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Find answers to your questions on our FAQs. Otherwise, reach out to us by completing the form below. Fields marked with * are mandatory.
Please note that your personal data may be shared with our partners and other relevant third parties - to enable them to follow-up and reply to you directly on your feedback.
By provision of your personal particulars, you are deemed to have provided your consent to the collection, use or disclosure of your personal data for this purpose.
Kindly attach your receipts for appeals or screenshot of the error that you have encountered to allow us to better assist you.
Departure Transit Lounge
Changi Airport Terminal 1, Transit (Located in the iShopChangi Counter, beside the tax refund counter). Operating hours: 24 hours daily.
Public Area
Changi Airport Terminal 3, Basement 2 (at the Customer Service Counter, opposite NTUC Fairprice). Operating hours: 10am to 11pm daily
Departure Transit Level 2 South
Changi Airport Terminal 4, Transit (Located in the iShopChangi Counter). Operating hours: 24 hours daily.
*Note that map is for illustration purposes only, and is not drawn to scale.
Opt to submit your receipts via our Changi virtual assistant
here for a quicker processing time.
Upon successful verification, your points will be awarded into your
Changi Rewards account within 5 working days.
Thank you!
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