About Monarch

The One and Only

 

Monarch is Changi Rewards most prestigious tier, exclusive to our most esteemed patrons of Changi Airport. ​

Monarch, the King of Butterflies and an ultra-rare one, perfectly encapsulates how unique each of our distinguished customers is. The one and only.

 

As a cherished member of the Changi Rewards community, you are on the path to extraordinary benefits. ​​

To take this experience even higher, we have introduced the new and prestigious Monarch tier Changi Rewards membership. ​This ‘by invitation’ tier recognises the elite status of top Changi Rewards members who meet qualifying requirements such as a minimum S$25,000 cumulatively spend at Changi Airport’s terminals, Jewel and/or iShopChangi within a rolling 12-month period.​

That's not all – Monarch members will enjoy personalised luxury benefits available exclusively to only those at this highest loyalty rewards tier. Elevate your experience with us and discover the luxury of being a Monarch member.​

Unlock an exclusive world of privileges with our Monarch membership.​

Monarch Concierge

Shopping Concierge

Ultra-personalised concierge with dedicated line​

Experience unparalleled luxury with our Monarch concierge service, featuring a dedicated concierge line for seamless assistance tailored to your every need.
 

Enjoy exclusive discounts for selected luxury brands​​

Enjoy our exclusive promotions and discounts for selected luxury brands. Terms & conditions apply. ​

Convenience Shopping​

Shopping has never been easier. Enjoy the ultimate convenience and let us take the stress out of your pre and post-flight experience with Monarch's cross-terminal shopping capabilities.
 

Dining Reservation 

Savor convenience when you dine at Changi Airport and Jewel with dining reservations arranged beforehand by Monarch Concierge. *Subjected to availability

White Glove Delivery ​

Experience White Glove Delivery service by Monarch Concierge with a minimum purchase of S$2,000.

CONTACT MONARCH CONCIERGE

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PLEASE REFER TO OUR TERMS AND CONDITIONS AND RETURN POLICY.

FAQs

By invite only, Monarch is the most prestigious tier in Changi Rewards loyalty program, exclusive to selected Changi Rewards members. 

The Monarch tier is a by-invite only tier, members must hit a cumulative net spend of at least S$25,000 per annum among other criteria.

Like the other tiers, Monarch membership lasts for a year – 12 months – starting from the time the member is upgraded exclusively to the Monarch tier.

To re-qualify for the Monarch tier, members must spend a cumulative net spend of at least S$25,000 per annum starting from the date a member is upgraded exclusively to the Monarch tier, among other criteria.

Monarch members enjoy  ​

  • 4% rebates (8x Changi Rewards points) at participating Changi Airport outlets, no cap to points.
  • All year-round complimentary parking across Changi Airport Terminals and Jewel carparks with selected reserved Monarch carpark lots.   ​
  • Ultra-personalised dedicated concierge service by our Monarch Concierge. ​
  • S$60 Changi e-Voucher(s) Flexi on the 1st day of your birthday month.
  • Invites to exclusive events and experiences. 

Monarch reserved lots shall be occupied based on a first-come-first served basis. There are 3 lots per carpark. Monarch car decal is required to be placed in IU-registered cars of Monarch members, failing which unauthorised parking (i.e. vehicles without Monarch decal) will be subjected to wheel-clamping.

Monarch members will be issued with a Monarch car decal to be placed in their IU-registered car. This decal will be required for parking at any of the Monarch reserved parking lots and will expire on 31 March every year. New decals will be re-issued to eligible members after 31 March.

When in doubt, CAG and/or its carpark partner (Wilson Parking) reserve the rights to request for any other form of personal identification from the vehicle owner at the Monarch reserved lot. CAG reserves the right to withdraw any parking privileges at any time at its sole discretion if CAG has reasonable grounds for believing that the parking is either fraudulent or not in compliance with our Terms and Conditions, and in all circumstances CAG’s decision shall be final.

Benefit shall be auto-credited to the In-Vehicle Unit (IU) number tied to the Monarch member’s profile. In the event there is no IU number tied to the Monarch member’s profile, the Cardholder will not receive the car park benefit. Benefit is not transferable to others. 

Monarch member will enjoy complimentary parking all-year round at Terminal 2 Car Park – 2A & 2B, Terminal 3 Car Park – 3A & 3B, Terminal 4 Car Park – 4A & 4B, and Terminal 1-Jewel shared Car Park (B3 to B5 general lots only).

Yes, the use of any designated Monarch reserved parking lots by Monarch Cardholders is restricted to a maximum of 24 hours from the time of entry at the relevant car park, so that the reserved parking lots can be freed up for more Monarch members’ usage. Monarch Cardholders can park at the non-reserved parking lots at the relevant car parks with no parking duration restriction. The complimentary parking provided to Monarch members applies to the non-reserved parking lots.