How to Redeem your Parking eCoupons
You need to have the Changi app and be a Changi Rewards (CR) member to redeem parking eCoupons via CarPass.
If there is a CarPass QR code on your qualifying receipt:
- Scan the QR code on your receipt, which will launch your Changi app
- Redirect automatically to CarPass module within your Changi app
- Verify/Input your vehicle license plate number and the IU number returned
- Click “Proceed” to confirm IU number
- Parking eCoupons will be auto-credited to CR member’s account
If there is no CarPass QR code on your qualifying receipt:
- Login to your Changi app
- Click on "Enjoy Parking Promos" icon on the homepage
- Verify/Input your vehicle license plate number and the IU number returned
- Click “Proceed” to confirm IU number
- Select relevant parking promotion for redemption
- Select "Attach" option to upload an image of receipt
- Key in the receipt details and redeem the parking eCoupons
Exit the carpark seamlessly! 2-hour free parking will be deducted from your parking charges. There is no need to remove your cashcard.
** Please ensure that promotion redemption on Carpass is done at least 15 minutes prior to exiting the carpark.
Prevailing parking charges is applicable to hours outside of the complimentary 2-hour parking.
For more information (eg. changing or updating of vehicle IU), please refer to the CarPass FAQ here.